When the staff was told of the room conditions, the response was oh. I wonder if the sheets were even changed. It really appeared that the room had been fluffed. We found food in the drawers, medicine, food on the floor, dirty socks. The room was filthy but had been heavily sprayed with air freshner.

We ended up not being able to get into our room until 5:30. We were told that our rooms were not done and that we should check back at 4:00. Check in was at 4:00pm and we arrived a 2:30pm. I thought the pool looked nice and thought I would hang out with my children while my parents went to the casino. We traveled 3 hours with my parents to this casino. Just skip this dump and spend a few bucks somewhere else thats clean like anywhere riously. Nicest place to stay so far in Devils Lake was Holiday Inn Express but they jacked the price to 140 a night the weekend before the 4th of July. Checked if couch was pullout nope but found two old candy bars popcorn and other nasty things under cushion.yuck do they clean this place at all? So we piled the kids in our king bed which was clean.and left the next day.What a dump and the staff didnt apologize nor care how horrible the place was.wow saving a few bucks was not worth the agony. Suite was missing trim on vanity, missing grout cracked tile and only had a couch and a king. Returned at 5pm and went to front desk was given new card for suite went to new room.no luggage.went back to front desk they recarded our old room and we retreived our luggage back to suite.no apology might I add. Next day had to change rooms but couldnt until later in day front desk said they would move luggage for us with security and house boy.ok fine. Ok well another hour goes by so gave up went to bed. Went fishing came in late showered drain was plugged called front desk at 11pm someone showed up with plastic stick at midnight that didnt work so he said he would get maint. Got to room was dirty sheet had stain called front desk they sent up clean sheets.

Arrived at hotel early and checked in promptly even with busy front desk. Booked rooms late so had to move from standard to suite on second night.

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